The Forum

The TRUST forum is made up of various organisations in the sector.

Hear from some of our members below:

“As the UK’s largest charity retailer, The British Heart Foundation resells an incredible 71,000 tonnes of items each year that otherwise would have gone to waste, preventing 135,000 tonnes of carbon dioxide emissions from being released into the atmosphere.

The safety and respect of staff, volunteers and customers is of utmost importance to us and as an organisation, the BHF has a zero-tolerance approach to modern slavery. We strive to act ethically and with integrity in all of our business dealings and relationships to ensure that modern slavery is not taking place anywhere in our own business or in any of our supply chains.

We are fully behind TRUST as a new industry standard and following the roll out in 2021, will only be trading with textile merchants that are TRUST certified. Every item sold from our 730 nationwide shops will help us continue our work, to fund lifesaving heart research.”

British Heart Foundation

“An excellent example of collaboration across multiple organisations and agencies, teamwork, mutual respect and perseverance, all in the goal of making a difference and positive economies of scale”

Salvation Army Trading Company

“We are proud to be a founding member of the TRUST scheme. As a small charity, we do not have the resources to be able to conduct our own independent audits of textile recyclers, and so TRUST accreditation will enable us to choose to work only with recyclers who adhere to the same high standards we hold ourselves to, as a sustainable and responsible charity retailer.”

Royal Trinity Hospice

“Barnardo’s are pleased to be part of TRUST, through this partnership our organisation and our donors can be sure we are doing everything we can to promote ethical and sustainable recycling. Working only with TRUST accredited merchants we can be reassured about the integrity of their business, processes and onward supply chain.”


“The development of TRUST is really important. The textile re-use and recycling is coming under increasing scrutiny as the need to improve the sustainability and circularity of the fashion industry is becoming increasingly clear. By extension, suppliers to our sector are also being scrutinised and they will be expected to know what happens to the clothing and textiles that they send to their business partners for reprocessing.

The members of the Textile Recycling Association expected only the highest standards for its members and we have taken this matter very seriously. With the establishment of TRUST our members will have a new opportunity to demonstrate their professional credentials against key criteria which are very important to our industry. They will be able to use TRUST certification to demonstrate their business acumen when attempting to secure business from across the supply chain including local authorities, waste management companies and fashion retailers as well as from charities.”

Textile Recycling Association

“Oxfam is proud to be part of TRUST and has been involved right from the start. It is a way of the industry improving standards across the board so that recyclers and charities  can work together  confident in the knowledge that in every aspect good practise is at the core.”


Our shops typically contribute more than £25 million each year to beat cancer and working with reuse & recycling merchants helps us to raise as much as we possibly can for our life saving work. As a founding member of TRUST, Cancer Research UK is proud to be driving more transparency of textiles recycling across the sector. TRUST certification, a requirement of all our textile recycling merchants following roll out in 2021 , provides the assurance that recycling merchants work ethically and with integrity when handling the small percentage of items that we aren’t able to sell through our shops.

Cancer Research UK